Student FAQ regarding COVID-19

As our university continues to address concerns related to COVID-19, we realize that you may have questions in regards to your accommodations, so we’ve compiled this FAQ to help you in this transition.

Is the Disability Center open?

Yes. However, we are still scheduling many appointments virtually. If you have questions or would like to talk to your access advisor, we encourage you to call or email the office to schedule an appointment.

I’m a student with a disability and require new/different accommodations. Can I still meet with someone in the Disability Center to establish eligibility for accommodations?

If you have yet to establish accommodations with the office, we encourage you to complete the new student application.

Students who are already connected with the office should reach out to their access advisor.

If my classes are offered online, how will I receive my accommodations?

Many accommodations can be adjusted to the online learning environment, and we have provided answers to some of the most utilized accommodations further down in this FAQ. If you have questions about a specific accommodation, we encourage you to contact your access advisor to discuss implementation further.

Will there be options to attend in-person classes remotely due to my disability and COVID-19?

As announced in January, Mizzou will offer more face-to-face classes this fall, and classroom capacities will return to pre-pandemic levels. As vaccination numbers increase, we expect fall 2021 to look like fall 2019, with full classrooms. At this time, we don’t anticipate instructors will provide hybrid virtual/in-person classes like fall 2020.

We encourage students to proactively enroll in the type of class (in-person or online) that will best meet their needs.

If a class required for your degree is not online and you need additional accommodations, please consult with your access advisor. Some accommodations may take extra time to implement, so please reach out to your access advisor as soon as you become aware of possible barriers so that they can begin working with you and your instructor(s) to identify solutions.

What if I have concerns regarding living in the residence halls due to my disability and COVID-19? Can I be exempt from student housing?

First year students are required to live in university housing. In some circumstances, including COVID-19 related concerns, first year students may request a exemption to this policy.

Students should complete a new student application and schedule a time to meet with an access advisor. During this meeting, the access advisor with review the student’s need for an exemption and will communicate next steps in the process.

I have a peer notetaking accommodation. Can I still request peer notetakers for online courses?

If you require a peer notetaker given the design of your class, please make sure to confirm your need for a notetaker in myAccess. Once we receive this confirmation, we’ll start the recruitment process. If you have concerns or questions about this, please email

I receive real-time captioning in my class. Will my online courses and content be captioned?

If you have been approved for this accommodation through the Disability Center, your access advisor will work with your instructors to arrange captioning for your Zoom or Panopto lectures. If you need to add this as an accommodation, please contact your access advisor in the Disability Center. If you are not currently connected with the office, you can start the process by completing the new student application.

What if I contract COVID-19? Are there any accommodations if this were to happen?

The Disability Center is not handling accommodations for those students who contract COVID-19 or need to quarantine/isolate as they do not meet the criteria for having a disability. However, the provost has asked for all faculty to develop plans on how to support students who may miss class as a result of COVID-19. All instructors will be flexible on attendance policies this semester.

Questions regarding exams

I have been approved for exam accommodations. How are you ensuring that the testing areas in the Disability Center are being kept safe and clean?

We have made a number of changes to our exam administration processes to allow for social distancing and create a safe environment for testing. More information regarding changes to our exam policies and procedures can be found within the e-form agreements section in myAccess. As these processes may change, please make sure to check your email for updates.

I receive extended time on exams as an accommodation. How do I go about requesting this accommodation now that my exam is online?

Students should make sure their instructors are aware of their eligibility for the accommodation. Instructors have the ability to adjust the time allotted for a specific student in Canvas.

The Disability Center is available to consult with students and faculty about unique circumstances regarding exam accommodations.

I have been approved for a reader on exams. How can I receive this accommodation in the online environment?

If you need to use your reader accommodation in any upcoming exams/quizzes, you may want to consider using one of the technologies available through the ACT Center. These assistive technologies include Kurzweil 3000 and Snap&Read. However, if your instructor is requiring you to use a lockdown browser and/or online proctoring, please reach out to our office as soon as you are aware of this expectation, as these programs sometimes restrict user access to certain types of assistive technology. Knowing in advance can ensure we have enough time to verify if your chosen technology will work with the proctoring program or identify other options.