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Student FAQ regarding COVID-19

Frequently Asked Questions

As our university continues to address concerns related to COVID-19, we realize that you may have questions in regards to your accommodations, so we’ve compiled this FAQ to help you in this transition.

I’m a student with a disability and require new/different accommodations. Can I still meet with someone in the Disability Center to establish eligibility for accommodations?

The Disability Center remains open and is offering appointments via Zoom to students who need to schedule appointments.

If you have yet to establish accommodations with the office, we encourage you to complete the new student application.

Students who are already connected with the office should reach out to their access advisor.

Are in-seat classes going to be held this fall?

For the most recent information on course plans, please visit

If my classes are offered online, how will I receive my accommodations?

Many accommodations can be adjusted to the online learning environment, and we have provided answers to some of the most utilized accommodations further down in this FAQ. If you have questions about a specific accommodation, we would encourage you to contact your access advisor to discuss implementation further.

Will I be able to access classes remotely this fall if I am unable to attend in person due to my disability and COVID-19?

Students are encouraged to work with their Access Advisors to determine what accommodations are needed to ensure that they have access to classroom material

Accommodations related to remote instruction will be made on a case-by-case basis depending on student need and class format.

What if I have concerns regarding living in the residence halls due to my disability and COVID-19? Can I be exempt from student housing?

First year students are required to live in university housing. In some circumstances, including COVID-19 related concerns, first year students may request a exemption to this policy.

Students should complete a new student application found on our website and schedule a time to meet with an access advisor. During this meeting the access advisor with review the student’s need for an exemption and will communicate next steps in the process.

I have been approved for exam accommodations. If I were to utilize this for the fall semester, how are you ensuring that the testing areas are being kept safe and clean?

We are working on establishing a variety of measures to maintain social distancing and a clean environment in our exams space. This includes reducing the number of students utilizing our testing rooms at one time. More information regarding our plans will be released as we get closer to the fall semester.

I receive extended time on exams as an accommodation. How do I go about requesting this accommodation now that my exam is online?

The Disability Center will not be administering proctored exams while we continue to work remotely. Students should make sure their instructors are aware of their eligibility for the accommodation. Instructors have the ability to adjust the time allotted for a specific student in Canvas.

The Disability Center is available to consult with students and faculty about unique circumstances regarding exam accommodations.

I have been approved for a reader on exams. How can I receive this accommodation in the online environment?

If you need to use your reader accommodation in any upcoming exams/quizzes, we would recommend that you consider using one of the technologies available through the ACT Center. These assistive technologies include Kurzweil 3000 and Snap&Read. However, if your instructor is requiring you to use a lockdown browser and/or online proctoring, please reach out to our office as soon as you are aware of this expectation. Unfortunately, these programs sometimes restrict user access to certain types of assistive technology. Knowing in advance can ensure we have enough time to verify if your chosen technology will work with the proctoring program or identify other options.

I have a peer notetaking accommodation. Can I still request peer notetakers for online courses?

If you require a peer notetaker given the design of your class, please make sure to confirm your need for a notetaker in myAccess. Once we receive this confirmation, we’ll start the recruitment process. If you have concerns or questions about this, please email

I receive real-time captioning in my class. Will my online courses and content be captioned?

If you have been approved for this accommodation through the Disability Center, your access advisor will work with your instructors to arrange captioning for your Zoom or Panopto lectures. If you need to add this as an accommodation, please contact your access advisor in the Disability Center. If you are not currently connected with the office, you can start the process by completing the New Student Application.

What if I contract COVID-19? Are there any accommodations if this were to happen?

Precautions are being developed for the fall semester to ensure social distancing and safety measures to reduce the chance of contracting COVID-19.

Discussions are happening throughout the summer as we prepare to come back to campus to decide on measures that will be implemented for students should they test positive for the virus and how to support them.

More information will be available as we get closer to the fall semester regarding any accommodations or supports that will be put into place for these students.